SCM, PLM and CRM
SCM
Supply
Chain Management (SCM) applications help you adapt to market
dynamics through value creation and delivery along the supply
chain. Specific
goals include reducing inventory by matching supply with
demand, increasing the transaction speed by exchanging data in
real time, and growing sales by implementing customer
requirements more efficiently. Strategic IT
Services consultants provide expertise in leading SCM software products, such as
Manugistics and i2. Our consultants are
also well versed in SCM solutions integrated into ERP systems such
as SAP, Oracle and PeopleSoft.
SAP
Our consultants
model your
existing supply chain, set goals, forecast, optimize, schedule
time and materials, and allocate resources to maximize return
on assets and ensure a profitable match of supply and
demand.
i2
Strategic IT Services professionals understand how i2 products work together
seamlessly to provide a complete analytical environment. Whether you need to
analyze complex data, share results, or collaborate, Strategic IT Services
has the i2 expert to provide the solution.
Manugistics
Our Manugistics specialists provide solutions
to synchronize and optimize the supply chain through
the implementation of Manugistics
solutions.
Oracle
Strategic IT
Services consultants are well-versed in the Oracle E-Business Suite Supply Chain
Management family of applications and are able to automate key
supply chain activities, from design, planning and procurement
to manufacturing, fulfillment, optimizing performance,
streamlining support, and maximizing
ROI.
PeopleSoft
(now part of Oracle)
Strategic IT
Services PeopleSoft SCM experts
provide extensive knowledge in synchronized supply chain
solutions and experience in the internet applications offering
cost savings over the entire supply chain—including
plan-to-produce and order-to-cash business
processes.
PLM
Many companies are
using Product Life Cycle Management (PLM) software to accelerate internal
product development and improve efficiencies in the development process.PLM
integrates functions such as product innovation, design and engineering, and
quality, with supplier management. Our
consultants are versed in key PLM products such as Matrix-One, WindChill and
SAP, and can work with you to implement PLM solutions that help your internal
teams collaborate to more effectively bring products to market.
Strategic IT Services
CRM
Customer
Relationship Management (CRM) applications help businesses
manage and deliver customer value, and improve competitive
advantage and profitability through detailed understanding of
customer purchasing attributes and marketing
intelligence. CRM
covers the full sales cycle, including pre-sales, after-sales,
and product support. In addition, many CRM applications can
provide detailed analytics to business management. Strategic IT Services
has expertise placing CRM consultants skilled in technologies
such as Siebel, Vantive, and Clarify. In addition, we can find
CRM specialists to integrate solutions offered by ERP
providers SAP and Oracle/PeopleSoft.
Oracle
Our Oracle product specialists’ knowledge
covers the breadth of CRM functionality, from sales,
marketing, and e-commerce, to customer service, multi-channel
interaction, and analytics. Regardless of your organization's
size or industry focus, Oracle CRM experts deliver the maximum
information and software
capabilities.
Siebel
(now part of Oracle)
Strategic IT
Services consultants with Siebel
knowledge will design CRM solutions to fit any size
organization and deliver seamless, superior customer
experiences by extending CRM to everyone in their
organizations and partner
networks.
PeopleSoft
(now part of Oracle)
Strategic IT
Services consultants provide expertise in planning
and executing differentiated customer strategies, gaining
visibility into customer performance and planning precise
strategies that grow value. Our consultants enable you to set
value targets for each customer segment and track ongoing
performance real-time.
SAP
Our professionals with SAP proficiency are able to
orchestrate customer-related tasks across departmental boundaries,
seamlessly incorporating activities such as fulfillment, shipping,
invoicing, and accounts receivable. Our knowledgeable experts are
able to bring together all relevant sources of customer data
for faster and better decision making, thus enabling management
to address strategic priorities first, accomplish
business objectives quickly, and expand solutions incrementally —
realizing a tangible ROI at each step.
Vantive
Strategic IT
Services Vantive professionals provide application expertise
to enable your company to consolidate customer data from
different applications, including legacy and back-office
applications, to provide a total view of the customer and more
effectively meet your customer's needs.
Clarify
Our Clarify
experts integrate Clarify with existing technology and customize it
to support your unique business environment. Our
professionals will help you identify the level of
customization appropriate to meet business needs.
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